First Line Supervision and Leadership 3.0, Self-Paced

ID : 44595   
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Time-on-Task: 34 hours
Courses may be completed in as little as a few short weeks, or up to 6 months.

Your success throughout your online course experience will be represented digitally within a badge. The badge will show your employers and professional network your qualifications as well as course materials you mastered.

Course Description
This course provides participants with an overview of general supervision concepts and methodologies. It helps the participant understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. The participant will examine the role of a supervisor, qualities of an effective leader, and develop strategies for effective communication, management, and training. The course also explores team development and technological factors that affect leadership.

Course Objectives

  •       Identify the requirements for becoming a first-line supervisor
  •       Describe the roles of a first-line supervisor
  •       Describe the four-part communication process
  •       Explain the steps in developing employees
  •       Identify techniques to manage employees
  •       Explain the benefits of teamwork
  •       Describe the elements of successful work completion
  •       Adapt to the changing workplace

You want to be engaged as you learn. We get it.  We also know engagement is important to true retention and learning. For that reason, each course includes:

  •       Online course material
  •       Interactive lesson presentations
  •       Audio-to-go podcasts
  •       Personalized study guides
  •       User-specific pacing charts
  •       Engaging lesson presentations
  •       Interactive “Check Your Understanding” exercises/quizzes

Mobile Friendly Experience: laptops, computers, tablets, etc.

Class Details

Online 24/7


Online Class Instructor 

Start Date:upon registration



Registration Closes On
Thursday, August 31, 2017 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 TBD Online Class Instructor